Privacy Policy
The short version. World of Clashes is an online multiplayer game. By default you play through an anonymous device sign-in — no name, no email, no password. If you choose to, you can add Sign in with Apple or an email & password so your account works across devices and on the web. We store your game progress on our servers so it follows you. We run no ads, no third-party analytics, and no cross-app tracking, and we never sell your data. You can delete your account and everything tied to it at any time, from inside the game.
This policy explains what information World of Clashes ("the game", "we", "us", "our") collects, why, who it is shared with, and the choices and rights you have. It applies to the World of Clashes mobile app (iOS and Android) and to the account portal at worldofclashes.com/account.
1. Information we collect
a) Account & sign-in
- Anonymous device identifier (default). The first time you play, the game generates a sign-in tied to your device's identifier so your account exists without any registration. It is not linked to your real-world identity.
- Sign in with Apple (optional). If you use it, Apple gives us a stable, app-specific identifier and — only if you choose to share it — your name and an email address, which may be Apple's private relay address. We use it solely to sign you in. We never receive your Apple password.
- Email & password (optional). If you set a web password so you can log in at worldofclashes.com/account, we store your email address and a one-way bcrypt hash of your password. We never store or log your password in readable form.
b) Gameplay data
To save and sync your progress, our game server stores your characters and their level, experience, gold, equipment/gear, appearance, current zone and position, quest progress, arena rating, and aggregate play statistics (such as play time and battle outcomes).
c) In-game chat
Messages you send in the in-game chat are relayed to other players in your area. Chat is transient relay traffic and is not kept as a stored message history.
d) Purchases
If you buy an in-app item, the purchase is processed by the Apple App Store or Google Play — not by us. We never see or receive your payment card details. We do receive a purchase receipt / token from the store, which our server validates to unlock the entitlement (for example a cosmetic skin) on your account.
e) Technical & log data
Like any online service, our servers automatically record connection data such as your IP address and timestamps. We use this to operate the service, keep it secure, and prevent abuse (for example rate-limiting sign-in attempts). On the web account portal, rate-limit records are keyed by a one-way hash, so raw IP addresses and emails are not written to those files.
2. What we do not collect
- No advertising identifier (IDFA / Android Advertising ID) and no advertising at all.
- No third-party analytics, attribution, or crash-reporting SDKs.
- No cross-app or cross-site tracking.
- No access to your location, camera, microphone, photos, contacts, or files.
- We do not sell your personal data, and we do not share it for advertising.
3. How we use your information
- To create your account and sign you in.
- To save, sync, and restore your game progress across sessions and devices.
- To run real-time multiplayer features (shared world, chat, arenas, duels).
- To validate purchases and grant the items you bought.
- To keep the game safe: moderation, anti-cheat, and abuse/security prevention.
4. How your information is shared
| Who | What | Why |
|---|---|---|
| Other players | Your character name, level, gear, appearance, and chat messages | This is the shared multiplayer world — other players can see and interact with your character. |
| Apple & Google | Authentication (Sign in with Apple) and purchase processing | To provide platform sign-in and to process in-app purchases under their own privacy policies. |
| Our cloud host (Amazon Web Services) | All server data, stored on our behalf | Infrastructure only. AWS does not use this data for its own purposes. |
We do not sell your data and we do not share it with advertising networks or data brokers. We may disclose information if required by law or to protect the safety, rights, or property of our players or us.
5. Where your data is stored & how it is protected
Your data is stored on secure cloud servers hosted with Amazon Web Services in the European Union (Paris, France). We protect it with measures including encrypted connections (HTTPS/TLS), one-way bcrypt password hashing, server-authoritative access controls, and hardened, HttpOnly web sessions. No method of transmission or storage is ever 100% secure, but we work to protect your information.
6. Data retention
We keep your account and game data for as long as your account exists. When you delete your account, the data tied to it is removed from our game servers immediately (see below). Transient data such as chat relay traffic is not retained. Purchase records held by Apple or Google are governed by their own policies.
7. Your choices & rights
- Delete your account and data. In the game, open Settings → Delete Account and confirm. This permanently and irreversibly deletes your account, all characters, and everything the server stores about you — immediately, with no waiting period. If you signed up with an email and cannot access the game, email us (below) and we will delete your data.
- Block & report. You can block any player (their chat disappears for you) and report
abusive behaviour from the player menu or with
/report. Reports go to our moderation team. - Access, correction & portability. You can ask us what data we hold about your account, ask us to correct it, or ask for a copy, by contacting us.
- Regional rights. If you are in the European Economic Area or the UK, you have rights under the GDPR (access, rectification, erasure, restriction, objection, portability, and to lodge a complaint with a supervisory authority). If you are a California resident, you have rights under the CCPA/CPRA, including to know, delete, and correct your information; we do not sell or "share" personal information as those laws define it.
8. Children's privacy
World of Clashes is not directed to children under 13 (or the minimum age of digital consent in your country), and we do not knowingly collect personal information from them. If you believe a child has provided us personal information, contact us and we will delete it. Because the game contains real-time chat with other players, we recommend parental guidance for younger players.
9. International users
The game is available internationally and our servers are located in the European Union. If you access the game from outside the EU, your information will be transferred to and processed on our EU servers.
10. Changes to this policy
If we change this policy, we will post the updated version at this address with a new effective date. Material changes will be reflected here; your continued use of the game after an update means you accept the revised policy.
11. Contact us
For any privacy question, or to make a data access or deletion request, contact us at privacy@worldofclashes.com. You can also reach the team through the community links at worldofclashes.com.